Refund Policy
This Refund Policy is part of the Terms of Service between New Age Domain LLC and its subscribing clients.
1. Subscriptions are non-refundable
NADX subscriptions are billed in advance for each billing period. Payments are non-refundable, and we do not provide refunds or credits for partial billing periods, unused modules, unused user seats, or periods in which the Service was not used.
2. Cancel at any time
You may cancel at any time by emailing info@newagedomain.com from the account owner’s address. Cancellation takes effect at the end of the current paid billing period; you keep access until then and will not be charged again. Cancelling is as easy as subscribing — no phone call or retention offer is required.
3. Exceptions
- Billing errors: duplicate charges or amounts that differ from your order or invoice will be refunded in full once confirmed.
- Termination by us for convenience: if we end your subscription without cause before the end of a prepaid period, we will refund the unused portion on a pro-rata basis.
- Where required by law: nothing in this policy limits any refund right you have under applicable law.
Access suspended or revoked because of a breach of the Terms or non-payment is not eligible for a refund.
4. Price changes
We will give at least 30 days’ written notice of any price change. New prices apply from your next renewal; you may cancel before then. All fees are shown before you are charged — there are no hidden fees.
5. Disputes and contact
If you believe you were charged in error, please contact us at info@newagedomain.com or +1 (305) 877-5945 within 60 days of the charge so we can resolve it quickly.